Ariel Ortiz
Detail-Oriented Operator | Process-Driven Execution | Technical Aptitude
Summary
Detail-oriented operator with 10+ years of experience in process-driven and technical environments requiring precision, documentation discipline, and structured execution. Experienced in supporting founders and teams by building repeatable workflows, maintaining operational clarity, and ensuring consistent follow-through in regulated and high-stakes settings.
Core Competencies
- Process Design & SOP Development: Created and refined structured workflows to improve execution consistency across teams.
- Documentation & Tracking Systems: Maintained operational records, compliance documentation, and project timelines to ensure reliable follow-through.
- Operational Precision: Experience working in regulated architecture and compliance environments where accuracy directly impacts approvals and delivery.
- Technical Aptitude: Comfortable operating within structured systems, data environments, and compliance-driven workflows.
- Quality Control & Gap Analysis: Identified execution breakdowns and process inefficiencies to improve delivery consistency.
- Regulatory & Compliance Awareness: Managed permitting, filings, and cross-agency coordination within NYC construction projects.
- Recurring Operational Cadence: Owned weekly reporting and quarterly buying cycles in retail operations, ensuring data accuracy and department alignment.
- Reliable Execution Under Pressure: Maintained clarity and structure in fast-moving or ambiguous environments.
- AI-First Workflow: Leverage AI tools (Claude, Cursor, Claude Code) as an active part of the planning and execution process — accelerating research, structuring outputs, and building systems faster.
Professional Experience
Strategy & Operations Consultant
Independent | Allentown, PA
Clients: Rein Partners LLC, Telos FX, United Household Activations
- Serve as operational right hand to founder of early-stage firm, structuring recurring priorities, documentation, and execution workflows.
- Converted broad strategic concepts into defined roadmaps with clear sequencing and ownership.
- Built planning systems in Notion to centralize documentation and maintain alignment across initiatives.
- Developed and structured a 13-episode outbound content initiative to support recurring lead generation and positioning.
- Identified and shaped a new business opportunity for United Household Activations by analyzing market demand signals and advising on launch structure.
Director of Operations
Reset Outdoors | Bethlehem, PA
- Unified three fragmented service lines into a phased delivery model with clear ownership and execution sequencing.
- Clarified role responsibilities to reduce scope creep and improve task accountability.
- Implemented workflow documentation and repeatable operating procedures to support consistent delivery.
- Partnered with leadership to prioritize initiatives and maintain forward momentum across teams.
Assistant Buyer
Dick's Sporting Goods | Pittsburgh, PA
- Owned weekly department reporting cadence by compiling sales and inventory data for executive business reviews.
- Maintained merchandising data integrity across systems during quarterly buy cycles.
- Entered and tracked seasonal buys across multiple brands, ensuring accurate documentation and cross-team alignment.
- Coordinated with planning, marketing, and store operations to support execution during key retail cycles.
Cybersecurity Consultant
Independent | New York, NY
- Supported enterprise PCI DSS compliance project by structuring documentation workflows and coordinating multi-region inputs.
- Maintained internal tracking systems to ensure delivery against regulatory timelines.
- Produced process documentation to clarify execution across stakeholders.
Project Architect
Morali Architects | New York, NY
- Led solar PV design projects from proposal through city permit approval across multi-building installations.
- Coordinated engineers, installers, and city agencies to secure regulatory approvals.
- Managed submission timelines, documentation requirements, and compliance filings.
- Produced structured plan sets required for execution and permit clearance.
Code Consultant
KM Associates of NY | New York, NY
- Managed permitting and regulatory compliance for large-scale commercial projects.
- Coordinated city filings and tracked approval timelines across multiple agencies.
- Built internal tracking systems to maintain documentation accuracy and prevent delays.
Education
Bachelor of Science in Architecture
CUNY New York City College of Technology
Technical Skills
Documentation & Reporting · Workflow Standardization · Microsoft Office Suite · Process Tracking · Compliance Systems · Technical Research · AutoCAD